We are told the fraudsters ring up stating that they are from BT and even recite your account number. They claim there has been some unusual activity on your account and ask you to download some software to help resolve it.
Within minutes they will have access to your bank account details and will clear it out.
This is an extremely convincing scam due to the plausible account details they quote back at the victim.
Bt and the police have confirmed BT WILL NEVER PHONE CUSTOMERS about account issues. If anyone phones you and claims to be from BT, unless you’re expecting a call, it’s almost certianly a scam and you should hang up.
PLEASE SHARE this information with the elderly and vulnerable. Although many banks will reimburse victims of this fraud, it does leave victims feeling emotionally drained.