He told us, “We have just received a call from a company purporting to be ‘Select Energy’. They rang to say that they have been asked to call us by our electricity supplier because we had either recently changed use, changed meter, or moved into our house.
“He said that as a consequence, our electricity supplier had put us on a new more expensive emergency tariff. I smelled a rat and asked him to tell me who he though supplied our electricity (i.e. who had asked him to call me).
“After about a minute of waiting, he came back and said we were with EDF (which is correct). He was insistent that we provided him with our meter details. I said that I would take his name and phone number, call EDF to check this out and then call him back. At that point he hung up.”
Anyone who supplies information like this could find themselves with a new supplier, even possibly without their consent. Whilst a new tariff may not necessarily be more expensive, it is all very underhand. For those who have a Feed in Tariff for Solar Panels, it could become very complicated indeed.
We recommend that you be wary when talking to ‘cold callers’. If electricity companies phone you, they should be able to provide you with proof of who they are by giving you your account number or meter number. If in doubt, put the phone down and never give out any financial details over the phone.