Dear Roseland Superfasters,Following Martin and my meetings with Superfast Cornwall and BT, they kindly agreed to give an in-depth spreadsheet outlining where we are for each village/area on the Roseland with regards to connections. PLEASE READ THE GLOSSARY BELOW before/whilst looking at the spreadsheet (link below) as it should answer 99{c8c3b3d140ed11cb7662417ff7b2dc686ffa9c2daf0848ac14f76e68f36d0c20} of your questions.

I’m sorry, we cannot give exact dates. I know this may be frustrating for some, but rest assured we are working constantly with them to gain the best options for EVERYONE on the Roseland and where possible will give periodical updates. Our closing statement on this email will outline some other points, but for now…General notes and glossary of terms used in the spreadsheet

Cabinet or Exchange details:
–          ‘EO’ (Exchange Only)

Phonelines which run from the local exchange to the end user without passing through one of the green roadside cabinets are known as EO lines. The solutions to upgrade these are more challenging, and were first trialled in Cornwall. EO areas are now being built at scale across Cornwall.

Delivery Status Terms:
–          Complete – The superfast broadband rollout has been completed. People should check the line checker at www.superfastcornwall.org and order fibre broadband from their choice of service provider. Anyone in these specific areas unable to connect can contact info@superfastcornwall.org and we will look into the reason for this.

–          In survey – Activities required to check the viability of a solution

–          In Planning –  Detailed generation and scheduling of engineering tasks required to move into the build phase.

–          In Build – Engineering tasks are underway over a period of several months.

–          ‘On hold’ – means that the area has been confirmed for fibre broadband, but the delivery is not straightforward and some further in-depth planning is required before the most appropriate way forward can be determined.Preferred Delivery Option Terms:
–          ‘Fibre’ means that, where this has been specified as the preferred delivery option, the aim is to deliver a Fibre solution to these areas. However the areas listed as Fibre that are in build, plan or survey phase are not guaranteed a fibre broadband service until the build is completed and the area is fully live.

–           ‘Other’ means an alternative technology (*see notes below) will be needed to boost existing broadband speeds. The SFB team are still developing our plans for these areas.

–          ‘Borderline Fibre/Other Once an Exchange area goes live with fibre broadband, some of the properties served by long lines from the exchange may be beyond the fibre footprint. If you live in one of these areas then not every property served by these exchanges will be able to connect or order Superfast Fibre Broadband.

–          (Alternative technologies) refers to a range of potential services that are being considered such as:
1.       An Advanced Copper services In some areas, depending on the configuration of the network we will be aiming to use to boost speeds. Please see the FAQ at www.superfastcornwall.org/faqs that explains how we aim to boost speeds for the 5{c8c3b3d140ed11cb7662417ff7b2dc686ffa9c2daf0848ac14f76e68f36d0c20} of properties beyond the fibre footprint.
2.       A subsidised Satellite service.Please note: It may not be possible to deliver a fibre solution to all the areas specified as ‘Fibre’, in which case they will require an alternative technology to boost speeds. For example, phonelines longer than 1.5-2km from the cabinet will be beyond the fibre footprint.I hope that helps everyone understand more of what’s currently happening in your area. One thing the team stressed was that without Martin and my involvement, the Roseland would certainly not have received the continued focus it has and, through our intervention, the 80{c8c3b3d140ed11cb7662417ff7b2dc686ffa9c2daf0848ac14f76e68f36d0c20} coverage they may well have left us with is now nearer 95{c8c3b3d140ed11cb7662417ff7b2dc686ffa9c2daf0848ac14f76e68f36d0c20}… and we’re still working to improve that even further!

So, in short, this is not the end of the line for those on the ‘fringes’, but they must first roll out the areas planned before they can look at the ‘fringes’ or more difficult-to-reach areas. PLEASE HAVE PATIENCE if you’re in those areas; we are working to get you connected, too, where possible but it may take a while longer.

For now, thank you for choosing Roseland Online